Frequently Asked Questions

Q: I want to register, where do I start?

A: Go to our home page and register your valid email account. Once registered, our system will send an email notification to verify your email account.

Q: Do you need any personal information from me?

A: All the information from registration form and the other details can be completed in your member’s profile page once your account has been activated.

Q: Is my personal information secure and confidential?

A: Yes, all personal information are secured and never sold or divulged to any other person outside the company.

Q: Is there an age limit to use your service?

A: We only allow 18 years old and above.

Q: Which bookmakers do you offer?

A: We offer the best bookmakers in the market - Pinnacle, SBOBET and IBCBET which provides a wide range of sports and games including Asian Handicap.

Q: What currencies do you accept?

A: We accept Bitcoin(s) only.

Q: What promotions or incentives do you offer?

A: We offer First Time Time deposit promo for the new registered users at OLE Bitcoin. We will credit 0.5% or 0.005 on your initial deposit on your bookmaker’s account instantly.

The maximum value of the bonus is HKD 5,000 and it is subjected to a 4 times rollover* in the bookmaker’s account where the bonus is credited.

Q: Do you accept customers from any countries?

A: Yes, we accept customers from any country.

Q: How long does it take to set up a bookmaker account?

A: Once we received the request in our system it will only take less than 5 mins and you may start using your account immediately.

Q: How can I make a deposit?

A: Use your own wallet account to deposit bitcoin(s) to OLE Bitcoin wallet which is available at the deposit page and fill in the form with the correct information provided by your wallet account.

Q: How long does it take to process my deposit?

A: For the deposit of 5BTC and below, it takes 3 confirmations to credit onto your bookmaker’s account. Deposits 5BTC and above, it takes 6 confirmations to credit onto your bookmaker’s account.

Q: Do you charge any fees for deposits or withdrawals?

A: We do not charge any fees for deposits and withdrawal.

Q: How can I make a withdrawal?

A: Fill in the withdrawal form on which bookmaker you want to withdraw together with your bitcoin wallet. Once done, our system will send a notification to verify your request.

Q: Can I withdraw any time?

A: Yes.

Q: How long will it take me to receive my withdrawal?

A: As soon as we verified your account with sufficient credit, we will convert your requested withdrawal amount into Bitcoin and send it to your wallet.

A: For large sum of withdrawal, it will take up to 24 hrs.

Q: How do I transfer my credits from one Sports Book to another?

A: Go to transfer credits and fill in the form where you want to move your credits.

Q: What are the odds do you offer?

A: Hong Kong Odds.

Q: What should I do if I have forgotten my username or password?

A: Contact CS support at

Q: What should I do if I cannot log into my account?